Privacy Policy

Effective Date: [April 1st, 2026]

Welcome to Kovalam.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request information, book travel services, or interact with us online.

Kovalam.com is a destination portal dedicated to promoting Kovalam tourism, including hotels, resorts, homestays, houseboats, holiday packages, airport transfers, sightseeing tours, honeymoon packages, Ayurveda experiences, and travel-related services across Kovalam and Kerala.

Information We Collect

We may collect the following information when you use our website:

Name
Email address
Phone number
Country and city of residence
Travel dates and preferences
Accommodation and tour requirements
IP address and browser information
Device information
Website usage statistics through cookies and analytics tools

You may also voluntarily provide additional information when contacting us through enquiry forms, email, WhatsApp, or telephone.

How We Use Your Information

We use your information to:

Respond to travel enquiries
Process hotel, resort, tour, taxi, and holiday package requests
Provide quotations and customized itineraries
Improve customer support
Enhance website performance and user experience
Send booking confirmations and travel-related communications
Share promotional offers and newsletters (only when you have opted in)
Prevent fraud and maintain website security
Comply with applicable legal obligations

Cookies

Kovalam.com uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Analyse website traffic
Improve website performance
Deliver relevant content
Understand visitor behaviour

You may disable cookies through your browser settings. However, some website features may not function properly.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics may collect anonymised information such as:

Pages visited
Time spent on the website
Device type
Browser
Approximate geographic location
Traffic source

This information is used solely to improve our website and services.

Booking and Enquiry Information

When you submit a booking request or travel enquiry, your information may be shared only with the relevant service providers such as:

Hotels
Resorts
Homestays
Tour operators
Taxi providers
Activity organizers

This information is shared only for the purpose of fulfilling your travel request.

Email Communications

If you subscribe to our newsletter or request information, we may occasionally send:

Travel updates
Special offers
Festival packages
Seasonal promotions
Tourism news
Destination guides

You may unsubscribe at any time by following the unsubscribe link included in our emails.

Data Security

We implement appropriate technical and administrative safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to maintain secure systems, no method of electronic transmission or online storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites including hotels, tourism partners, payment gateways, and social media platforms.

Once you leave Kovalam.com, we are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Kovalam.com does not knowingly collect personal information from children under the age of 13. If such information is inadvertently collected, it will be deleted as soon as reasonably possible.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal information
Object to certain processing activities

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or website functionality.

Any updates will be published on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Kovalam.com
Worldviewer Dot Com (India) Pvt. Ltd.
G-66, Elders Forum Road, Panampilly Nagar
Cochin, Kerala, India. 682036

Phone: +91 9846043403
Email:reservation@keralatravels.com
Website: https://www.kovalam.com