Terms and Conditions
Effective Date: [1st April, 2026]
Welcome to Kovalam.com. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using this website.
Kovalam.com is a comprehensive travel portal designed to promote Kovalam tourism by providing destination information, hotel and resort bookings, homestays, Kerala holiday packages, airport transfers, sightseeing tours, Ayurveda wellness experiences, honeymoon packages, and other travel-related services.
Website Usage
You agree to use Kovalam.com only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the website.
Users shall not:
- Publish false or misleading information.
- Attempt to gain unauthorized access to the website or its servers.
- Upload malicious software or harmful code.
- Copy, reproduce, or distribute website content without prior written permission.
- Interfere with the website's functionality or security.
We reserve the right to restrict or terminate access to users who violate these Terms and Conditions.
Travel Information
Kovalam.com strives to provide accurate, current, and useful information about:
- Kovalam Hotels
- Beach Resorts
- Homestays
- Holiday Packages
- Taxi Services
- Airport Transfers
- Sightseeing Tours
- Ayurveda & Wellness
- Adventure Activities
- Kerala Tourism Destinations
Although we make every effort to keep the information updated, prices, availability, facilities, timings, and travel regulations may change without prior notice.
Users are encouraged to verify important details before confirming travel arrangements.
Booking Requests
Kovalam.com acts as a travel information and facilitation platform.
When you submit an enquiry or booking request:
- Availability is subject to confirmation by the respective service provider.
- Rates may vary depending on season, demand, government regulations, or provider policies.
- A booking is considered confirmed only after written confirmation and applicable payment requirements have been fulfilled.
Separate cancellation, modification, and refund policies may apply to hotels, resorts, tour operators, taxi services, and other travel partners.
Pricing
While every effort is made to display accurate prices, occasional errors may occur due to technical issues or supplier updates.
Kovalam.com reserves the right to correct pricing errors and revise quotations before booking confirmation.
All applicable taxes, service charges, and government levies will be charged as per prevailing regulations.
Payments
Payments for travel services may be collected directly by Kovalam.com or by the respective travel partner, depending on the nature of the booking.
Users agree to provide accurate payment information and comply with the payment terms communicated during the booking process.
Cancellation & Refunds
Cancellation and refund policies vary depending on:
- Hotels
- Resorts
- Homestays
- Houseboats
- Taxi Operators
- Activity Providers
- Tour Packages
Users should carefully review the applicable cancellation terms before making any payment.
Refund timelines, where applicable, depend upon the individual service provider's policies.
Intellectual Property
All content published on Kovalam.com, including but not limited to:
- Articles
- Destination Guides
- Images
- Logos
- Graphics
- Videos
- Website Design
- Text Content
is protected under applicable copyright and intellectual property laws.
No content may be copied, reproduced, modified, republished, or distributed without prior written permission from Worldviewer Dot Com (India) Pvt. Ltd.
External Links
Kovalam.com may contain links to third-party websites including hotels, resorts, tourism organisations, payment gateways, and travel partners.
These links are provided solely for user convenience.
We do not control or endorse the content, policies, or services offered by external websites and are not responsible for their accuracy, availability, or privacy practices.
User Responsibilities
Users are responsible for:
- Providing accurate information during enquiries and bookings.
- Carrying valid identification and travel documents.
- Obtaining visas, permits, or other approvals where required.
- Following local laws and tourism regulations.
- Respecting hotel, resort, and service provider policies.
Failure to comply with these responsibilities may result in cancellation of services without liability to Kovalam.com.
Limitation of Liability
Kovalam.com serves as a travel information and booking facilitation platform.
We shall not be liable for any direct, indirect, incidental, or consequential loss arising from:
- Delays or cancellations
- Natural disasters
- Weather conditions
- Government restrictions
- Transportation disruptions
- Supplier defaults
- Technical issues
- Force majeure events beyond our reasonable control
Our liability, where applicable, shall be limited to the extent permitted under applicable law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and protected.
By using Kovalam.com, you consent to the practices described in our Privacy Policy.
Changes to These Terms
Kovalam.com reserves the right to modify or update these Terms and Conditions at any time without prior notice.
The latest version published on this page shall always govern the use of the website.
Users are encouraged to review these Terms periodically.
Governing Law
These Terms and Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Kochi, Kerala.
Contact Us
For any questions regarding these Terms and Conditions, please contact:
Kovalam.com
Worldviewer Dot Com (India) Pvt. Ltd.
G-66, Elders Forum Road, Panampilly Nagar
Cochin, Kerala, India. 682036
Phone: +91 9846043403
Email: reservation@keralatravels.com
Website: https://www.kovalam.com
Travel with Confidence
Kovalam.com is dedicated to helping travellers explore the beauty of Kovalam and Kerala through trusted accommodation options, curated holiday packages in Kerala, airport transfers, sightseeing tours in Kerala, Ayurveda retreats, honeymoon experiences, family vacations, and personalised travel assistance. By using our website, you agree to these Terms and Conditions and help us provide a safe, reliable, and enjoyable travel experience for everyone.